A Qualitative Research to Explore Processes that are Utilized for Managing Talent: A Case Study in a Queensland Regional University

Abstract

This paper aims to investigate generated themes associated with talent management processes (TMPs) in Australian higher education. This is because of the practical advantages for educational institutions which are focused on TMPs within their activities. For example, talent is the main source of competitive advantage for educational institutions. Furthermore, talented individuals contribute to increased rankings and profits for higher education institutions. For data collection, this paper completely depends on the brainstorming method. The sample comprised six information communication technology managers who work at the University of Southern Queensland. A brainstorming session was transcribed and thematically analyzed using NVivo 11. Four key themes and eleven subthemes of TM were explored. The key themes were talent retention, talent development, talent attraction, and talent acquisition. Each one of themes and subthemes is examined. A small size sample is a key limitation of this study.

Keywords: Brainstorming Session; Talent Management; Higher Education

Australian Academy of Business and Economics Review, vol 4, issue 3, July 2018, pp 188-200